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FAQ
Frequently asked questions
Here are the top questions our clients ask before getting started.
How do I book a Reset?
Reach out by email or phone, and we will arrange an initial call. In that conversation, we will identify suitable dates for both the intake session with your leadership team and the Reset itself. From there, we take care of everything.
How many days is the Reset?
The Reset runs for three full days. We recommend travelling the day before. The location will be available from that afternoon onwards, so the team can arrive without rushing.
What happens after the three days?
The Reset produces decisions. The twelve months that follow decide whether they hold. We come back four times — at month one, four, eight and twelve — with one question each time: what has actually changed. Those dates go into your calendars before anyone leaves the Reset.
How far in advance should we book the Reset?
We ask you to book at least one month in advance. This gives us enough time to run a thorough intake and prepare everything properly on our side.
How do we prepare for the Reset?
We keep preparation to an absolute minimum. We know your schedules are tight. During the intake session, we will walk you through exactly what's needed, and we'll make sure it's manageable alongside your day-to-day responsibilities.
Is participation kept confidential?
Absolutely! We won't begin any session without a signed mutual NDA. We'll share our standard NDA during the intake, or if you prefer to use your own, we'll review and sign it upon approval.
Who should attend the Reset?
We work exclusively with C-level teams, because ambitions of this scale require decision-makers in the room.
What is the investment?
The investment covers the three-day Reset and the twelve months that follow: all materials, hosts, speakers, and the four follow-up sessions. Location, food and beverage, and your own travel are invoiced separately.